The manager, drying crew and insurer keep referring me to one another. How can I get clear updates?

Ask each organization to name a contact and agree who can authorize work, arrange access, answer technical questions and discuss coverage. Request a short written status: work completed, current blocker, next action, responsible person and next update time. This coordination plan is a practical request, not a universal legal duty. Keep photos, emails and a dated call log, and confirm important phone decisions in writing. If progress stalls, send the specific unresolved question to the company's supervisor. Insurance disputes can then be raised with your state insurance department.